At National Comp 2024 with Sompo’s Melissa Hill

In this interview from National Comp 2024, Dan Reynolds, editor-in-chief of Risk & Insurance, talks with Melissa Hill, SVP and head of workers’ compensations claims, North America for Sompo International, about the evolving role of artificial intelligence in claims management.

Hill shares valuable perspectives on how AI and machine learning are supporting claims adjusters while addressing key challenges, risks, and opportunities in implementing these technologies. The conversation offers a balanced view of AI as a support tool rather than a replacement for human expertise in workers’ compensation claims handling.

The post At National Comp 2024 with Sompo’s Melissa Hill appeared first on Risk & Insurance.

CompTalks are a presentation of the National Workers’ Compensation and Disability Conference – National Comp. CompTalks are short-format educational presentations that fit our busy schedules, delivered by voices throughout the industry. This series will offer a mix of thought-provoking opinions, insider perspectives and useful strategies you can bring back to your team to spark further discussion — presented on-demand.

This new feature is a complement to the National Comp conference program. Register now and save the date for our 2021 event, Oct. 20-22 at Mandalay Bay in Las Vegas.

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