The Pareto Principle: Applying the 80/20 Rule to the Connected Claim in Workers’ Comp
Successfully managing workers’ compensation claims requires a delicate balance of connectivity, expertise and focus. Applying these key principles across your organization can help you to see the full picture of the claim to identify opportunities, understand data insights, apply automation and most importantly, allow your organization to identify and support the claims that require extra attention. In this session, Mitchell | Genex | Coventry experts will explain how applying the 80/20 rule to workers’ compensation claims processing can help injured workers get back to work and lead to better outcomes across the organization.
Rebecca Morgan Vice President, Product Management, Mitchell Casualty Solutions
Rebecca Morgan's teams are responsible for both medical bill review and claims reporting software deliveries for the workers’ comp market. Rebecca blends decades of experience in software engineering with a passion for improvement, leading teams to high performance and forming strong partnerships with customers.
Tim Howard Senior Vice President, Field Case Management, Genex Services
Tim Howard is responsible for oversight and delivery of the company’s national field case management services. As SVP of Field Case Management, Mr. Howard has focused his team on a best-practice approach to yield superior medical and financial outcomes by linking telephonic and field case management functions
Anne Levins Vice President, Product Strategy & Analytics, Coventry
Anne Levins oversees Coventry’s product development and information strategy efforts. She is accountable for setting strategic direction and driving business growth through an integrated clinical solution to the workers’ compensation market, including employers, third party administrators, and insurance carriers.
Dr. Mitch Freeman, Pharm. D. Chief Clinical Officer, Mitchell Pharmacy Solutions
Prior to joining Mitchell, Mitch Freeman was the CEO of First Coast Health. He has a wealth of industry expertise and leadership in the workers’ comp industry including the chief sales and marketing officer of PMSI, vice president of sales at Ameritox, vice president and general manager for ExpressScripts, and president of pharmacy services for MSC.