First Look: Shrinking the Work Comp Talent Gap
and Shaping Future Leaders


The talent gap has been called an existential threat to the workers' comp industry. Year after year, essential members of the workers' comp talent force are aging out of their positions at a faster rate than new talent are filling them. The industry must focus on attracting and retaining top talent in order to shape our future leaders. National Comp Chair Michelle Kerr recently sat down with Paradigm's Kathy Galia and Chris Pricco to explore these issues. Galia and Pricco are part of this year's National Comp Digital Program, joining a panel discussion called Shrinking the Work Force Talent Gap and Shaping Future Leaders. The March 3 digital session panelists will take a deeper dive, with a goal of raising awareness. Check out this presentation, and click below to register for the digital session.

Kathy Galia
General Manager, Clinical Solutions, Paradigm
Kathy is responsible for overseeing clinical operations and service execution. Kathy’s experience includes 10 years in strategic leadership and medical case management at The Hartford, most recently serving as AVP of Health Services. Kathy is a registered nurse and a member the Insurance Rehabilitation Study Group.
Chris Pricco
Chief Networks and Operations Officer, Paradigm
Chris leads Paradigm’s specialty networks and payment integrity solutions, and oversees the company’s operating platform. He spent 15 years in leadership roles at Optum, where he was COO of the Medical Benefit Management division and COO of Optum International.

Michelle Kerr
Workers' Compensation Editor, Risk & Insurance; Chair, National Comp
Michelle is Chair of the National Workers' Compensation and Disability Conference, and Worker's Compensation Editor for Risk & Insurance, as well as the longtime coordinator of R&I's annual Teddy Award program, honoring employers for excellence in worker's compensation and injury prevention. She been covering the workers' comp, safety and injury prevention space since 2001.
This presentation previews Shrinking the Work Comp Talent Gap and Shaping Future Leaders, one of many engaging programs on our 2020-21 National Comp Digital Program. These sessions include monthly informative presentations on managing behavioral health concerns, maximizing legal spend, leveraging the biopsychosocial model, exploring telehealth and sports medicine models and much more.
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