How LA County Embraces Technology to Create a World Class Risk and Claims Management Program
In this session we will walk you through the risk and claims management journey that LA County has taken to digitize their processes over the past three years. The County’s partnership with Ventiv Technology has been the largest and most complex risk and claims technology deployment ever undertaken by a county.
By replacing a combination of nine systems and manual processes with a single-platform solution, the County can now provide a line of sight by which all departments have greater visibility into cost reduction. With speakers from both LA County and Ventiv Technology, we will share the full story of this unprecedented achievement.
Steven T. Robles Assistant CEO/County Risk Manager, LA County
Steven Robles oversees risks associated with a $30 billion public entity budget with over 100,000 employees. Previously, he was the Director of Risk Management for the County of San Bernardino where he spent 21 years creating and supervising all risk operations. He is a retired Certified Safety Professional, and holds several Risk Management designations.
Steve NyBlom is responsible for managing 25 employees in multiple units, including the Risk Analytics, Risk Management Finance and Audit, Loss Control and Prevention, and the Office of the Risk Management Inspector General. Previously, he held positions at Aetna and Aon Risk Services. He was a Certified Safety Professional (CSP) for 20 years and holds the Associate in Risk Management for Public Entities (ARM-P) and Associate in Loss Control Management (ALCM) designations.
Stephen Thomas Vice President Product Management, Ventiv Technology
Stephen Thomas is responsible for determining product direction, product features, product technology, and finding ways to meet his diverse clients’ needs are met for current business practice and future growth. Stephen loves meeting and “solutioning” with clients. Stephen’s goal is to assist getting the injured worker back to work by delivering the most efficient claims management solution possible.
John Irving Territory VP & Analytics Practice Leader, Ventiv Technology
John joined the Ventiv commercial group six years ago and primarily works with new and existing clients across the globe, helping them deploy innovative solutions that drive real performance improvements. John’s focus is now on Ventiv’s market-leading advanced analytics products that bring future technologies including AI, machine learning, and data science to the fingertips of claims managers.