The COVID-19 pandemic has taught us many things about ourselves and the world around us, but at the forefront of everything has been the lesson of Fragility. With safety and security leading the exodus from the new reality, our world was gripped by a fear that we watched play out from our quarantine bunkers on the nightly news. This onslaught of mental health concerns demands a new, strategic approach in Workers Compensation. We will briefly explore how we got here, but more importantly the small steps that can create a more resilient and successful system for employers, payers, providers, and workers.

The workplace today is filled with endless change, complexity and high expectations. Unfortunately, it's also filled with a workforce that is struggling with fatigue, burnout, stress and retention. Unless your people understand how to strengthen resilience and build resilient teams, your workplace and teams don't stand a chance. Just like a muscle, resilience and mental toughness needs strength training, consistent exercise, and intentional coaching. As a Master Executive Coach and a National Board-Certified Health and Wellness Coach (NBC-HWC) Pam shares real-life experiences, tools and strategies on how elite athletes, teams and organizations master their mindset. You will learn how to move on from adversity and failure, and how to manage real life pressures and every day stressors that are more prevalent than ever before. Leaders and successful teams don't stay on top because they always win — they stay on top because they are able move on to the next play.